Fee communication automation

Automatic WhatsApp fee reminders for pending and overdue dues.

Use the student's fee status to drive structured parent follow-up and receipt communication through a connected WhatsApp Business setup.

How it works

Let the fee status trigger the next message

Instead of exporting pending lists and messaging parents manually, configure rules around due dates and payment events.

Identify unpaid or partial fee after due date
Queue an approved WhatsApp template
Personalize with permitted student/fee context
Stop or change follow-up after payment
WhatsApp automation

Overdue reminder

Hello Parent, the fee for your student is pending. Please review the due details and complete payment using the provided school channel.

Status: queued from configured overdue rule.
Communication events

Messages can follow the payment lifecycle

Before Due Date

Optional reminder before the fee is due.

Overdue

Automatic follow-up after the configured grace/due rule.

Payment Receipt

Share the generated receipt after a payment is successfully recorded.

WhatsApp Business requirement

Automatic production sending requires a connected WhatsApp Business Platform setup, valid recipient consent/communication practices and approved message templates where required. Ezyo can use the connected provider/API to execute the workflow.

Frequently asked

Questions schools ask us

Do we need a WhatsApp Business account?
Yes. Automatic reminders are sent through the official WhatsApp Business Platform, so you need a WhatsApp Business account and message templates approved by Meta. Sending fee reminders from a personal WhatsApp number at scale risks the number being blocked.
Will parents receive reminders repeatedly?
You control the schedule. Reminder rules define how many days after the due date a message goes out and how often follow-ups repeat, so parents do not get spammed.
Can we send the receipt on WhatsApp too?
Yes. Once a payment is recorded, the digital receipt can be shared with the parent on the same thread, which reduces the number of calls to the office asking for confirmation.
What if a parent's number is wrong?
Failed deliveries are visible so your team can correct the guardian number in the student record instead of assuming the reminder was received.

Automate the follow-up your office repeats every month.